Planning for Implementation of Your Palliative Care Program
This is the seventh course in the 11-part series of Building a Community-Based Palliative Care Program. You can take this single course or the entire series.
Once you’ve determined the palliative care needs of your community and finalized your model of care, it’s time to begin planning the infrastructure to support the ongoing delivery and quality of your services. Planning for Implementation of Your Palliative Care Program helps you formulate a framework for assigning and training staff, composing operating policies and procedures, establishing up documentation processes, and communicating messages to prospective customers and referral sources.
Topics covered include:
- Creating a staffing plan
- Training staff using core competencies
- Developing a marketing plan and messaging
- Documenting care, processes and metrics
- Developing policies and procedures
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The course includes numerous tools and templates to support your implementation process:
- Functions and Staffing Planning Tool
- Sample job descriptions
- Palliative Care Staff Training Plan
- Marketing and Outreach Planning Tool
- Sample policies and procedures
This course, written by Kate Meyers, MPP, lead author of “Up Close: A Field Guide to Community-Based Palliative Care,” presents in-depth information to guide steps that are essential in your program development process, and critical to the success of your program.
This series is ideal for clinical and administrative leaders working in:
- Health systems
- Physician offices and clinics
- Home health agencies
- Social service organizations
- Accountable care organizations
- Medical homes
- And other organizations interested in developing a program or partnering to provide community-based palliative care
|Begins:||Immediately upon registration|
|Location:||Completely online, available 24/7|
|Costs:||$249 per student, group discounts available|
|Continuing education:||2.5 hours|
|Requires:||Computing skills sufficient to complete graduate work, access to a computer with an Internet connection.|
|Is ideal for:||Clinical and administrative leaders responsible for developing a measurement framework, quality improvement staff and palliative care program leaders.|
|Provides:||A step-by-step process for developing a balanced measurement portfolio.|
Call to buy the entire series or learn about group discounts: 760-750-7288.
Once the decision to launch a community-based palliative care program is made, numerous systems and processes must be put into place to ensure that the program’s goals can be met. Planning for Implementation guides the learner through the essential infrastructure elements, providing information, examples, resources and templates to help you build a solid foundation for your program.
By the end of this course participants will be able to:
- Describe key considerations for planning the configuration and development of the interdisciplinary palliative care team and roles of team members;
- Identify key competencies and resources for providing organization-wide training on palliative care;
- Develop plans for marketing the palliative care program to different audiences based on their unique needs;
- Assess opportunities and barriers for documenting palliative care program processes and outcome metrics through electronic health records;
- Name core elements of palliative care Policies and Procedures and the rationale for developing these documents.
The program is comprised of the following sections, which you can complete at a time and place convenient to you:
- Staffing Plan
- Aligning Staffing with Goals
- Aligning Staffing Plans with Budget, Patient Census, and Service Structure
- Establishing the Interdisciplinary Team
- Staffing Key Points
- Primary Palliative Care Competencies
- Standards for Education and Training of Specialty Palliative Care Teams
- Training Resources
- The Staff Training Plan Worksheet
- Training Key Points
- Understanding Your Audience
- What Matters to Your Audience?
- How Can Palliative Care Help?
- Communicating Benefits
- Communication Strategies and Opportunities
- Marketing Key Points
- Documenting Clinical Care Information
- Sharing Information Among Multiple Providers
- Capturing Data Elements to Assess Program Impact
- Documentation Key Points
- Policies and Procedures
- Starting with the End in Mind
- Program Processes
- Monitoring Program Impact
- Policies and Procedures Key Points
Kate Meyers, MPP is a health care consultant who has managed diverse initiatives aimed at improving health care quality, with a focus on improving organizations’ capacity to deliver care that is aligned with patient preferences and values.
She has managed several large palliative care initiatives for the California Health Care Foundation (CHCF), including the Payer/Provider Partnerships initiative, which supports collaboration between payers and providers to expand access to community-based palliative care (CBPC), and the Palliative Care Action Community, a collaborative learning group focused on CBPC. She was the lead author of “Up Close: A Field Guide to Community-Based Palliative Care,” which addresses key considerations for CBPC and examples of approaches from teams in the Palliative Care Action Community.
DATE: Open Registration
CONTINUING EDUCATION HOURS: 2.5 Hours
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This is just one of 11 courses in the Building a Community-Based Palliative Care Program series designed to help you build a sustainable palliative care program. Navigate below to see related courses in the series.