Communication Strategies for Shared and Informed Decision Making
Providing person-centered care hinges on helping patients and families understand key information about their diagnosis. This approach helps elicit what’s important to them, what brings their life meaning, and how those goals and values should shape treatment.
Shared decision making honors the patient’s right to autonomy and forms the foundation of informed consent. Packed with practical tools and resources, Communication Strategies for Shared and Informed Decision Making delivers the critical skills you need to facilitate shared decision making.
This is part of our Communication Skills for Clinicians series, designed to enhance provider-patient relationships, improve job satisfaction, and build teamwork. Learn more.
What You’ll Learn
- Differentiate between capacity and competency
- Elicit and validate goals of care with patients and families
- Discuss treatment options with seriously ill patients that align with goals of care
- Overcome barriers to decision making
- Utilize the essential elements of decision making for palliative care team-based communication
What You’ll Earn
2 continuing education (CE) credits approved by the following accreditation bodies:
- CEs are provided through California State University San Marcos, accredited by the Western Association of Schools and Colleges (WASC).
- The Doctors Company designates this activity for a maximum of 2 AMA PRA Category 2 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of The Doctors Company and California State University Shiley Institute for Palliative Care. The Doctors Company is accredited by the ACCME to provide continuing medical education for physicians.
Kathleen A. Bonvicini, MPH, EdD, is the Chief Executive Officer at the Institute for Healthcare Communication (IHC), a nonprofit organization based in New Haven, CT, that has been designing and implementing skill-based communication training to health professionals since 1989.
Barbara Andrews, MPPM, MPH, has been the Director of Grants and Projects with the Institute for Healthcare Communication (IHC) since 2011. She brings extensive experience in grant seeking and management, health policy, business research, and program development and management.
Completion and Refunds
In order to complete this course and obtain a certificate, you must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have 90 days to access this course from the date of purchase. No refunds are given for self-paced courses.