Metrics and Measurement for Palliative Care
This is the fifth course in the 11-part series of Building a Community-Based Palliative Care Program. You can take this single course or the entire series.
Many organizations struggle to devise and implement a balanced measurement portfolio for the palliative care program that demonstrates improved clinical and patient experience outcomes as well as reductions in cost. This course will help you to overcome the barriers to measurement in palliative care and achieve that balance. Measuring processes and outcomes is an imperative for palliative care programs of all kinds.
Metrics and Measurement for Palliative Care was written by palliative care measurement experts Kathleen Kerr, BA, and Brian Cassel, Ph.D. Kerr’s expertise as a consultant evaluating business performance for palliative care programs, and Cassel’s research background related to costs and financing of cancer care and palliative care, brings you the level of understanding you will need to create comprehensive metrics for your program.
Measurement and Metrics for Palliative Care is a 4-hour course designed to orient clinical and administrative leaders to the concepts and methods for evaluating palliative care programs. The course describes a measurement model that is designed specifically for palliative care, based on evidence-based measurement frameworks used broadly in healthcare. You’ll walk through the five steps of selecting appropriate and feasible measures and introduce you to a unique tool, the “Palliative Care Measure Menu” that simplifies the process of identifying and selecting an appropriate set of program metrics.
What You’ll Learn
- Recognize features of palliative care programs
- Apply a measurement framework for palliative care programs
- Follow five steps to select appropriate measures
- Build a feasible portfolio of metrics that can evolve with your palliative care program
- Describe optimal measurement strategies, and mistakes to avoid
What You’ll Earn
- Understand useful, pragmatic approaches to palliative care evaluation
- Develop a feasible portfolio of metrics
- Avoid pitfalls and mistakes
- Start simply and expand the breadth and depth of your measures over time
- Adapt your measurement to the evolution of your program
Buy the Building a Community-Based Palliative Care Program series for $1495. Learn more.
- Kathleen Kerr, BA
- Brian Cassel, PhD
Completion and Refunds
In order to complete this course and obtain a certificate, you must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have 90 days to access this course from the date of purchase. No refunds are given for self-paced courses.