Metrics and Measurement for Palliative Care
This is the fifth course in the 11-part series of Building a Community-Based Palliative Care Program. You can take this single course or the entire series.
Many organizations struggle to devise and implement a balanced measurement portfolio for the palliative care program that demonstrates improved clinical and patient experience outcomes as well as reductions in cost. This course will help you to overcome the barriers to measurement in palliative care and achieve that balance. Measuring processes and outcomes is an imperative for palliative care programs of all kinds.
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Metrics and Measurement for Palliative Care was written by palliative care measurement experts Kathleen Kerr, BA, and Brian Cassel, Ph.D. Kerr’s expertise as a consultant evaluating business performance for palliative care programs, and Cassel’s research background related to costs and financing of cancer care and palliative care, brings you the level of understanding you will need to create comprehensive metrics for your program.
A balanced measurement portfolio can help you to:
- Understand your program’s strengths and weaknesses
- Improve quality and outcomes
- Develop plans for expanding your existing program
- Show stakeholders, including payers, health systems, and provider groups, what your program does for patients, families, and your organization
Measurement and Metrics for Palliative Care is a 4-hour course designed to orient clinical and administrative leaders to the concepts and methods for evaluating palliative care programs. The course describes a measurement model that is designed specifically for palliative care, based on evidence-based measurement frameworks used broadly in healthcare.
This online, self-paced, course will help you to:
- Understand useful, pragmatic approaches to palliative care evaluation
- Develop a feasible portfolio of metrics
- Avoid pitfalls and mistakes
- Start simply and expand the breadth and depth of your measures over time
- Adapt your measurement to the evolution of your program
This series is ideal for clinical and administrative leaders working in:
- Health systems
- Physician offices and clinics
- Home health agencies
- Social service organizations
- Accountable care organizations
- Medical homes
- And other organizations interested in developing a program or partnering to provide community-based palliative care
|Begins:||Immediately upon registration|
|Location:||Completely online, available 24/7|
|Costs:||$299 per student, group discounts available|
|Continuing education:||4 hours|
|Requires:||Computing skills sufficient to complete graduate work, access to a computer with an Internet connection.|
|Is ideal for:||Clinical and administrative leaders responsible for developing a measurement framework, quality improvement staff and palliative care program leaders.|
|Provides:||A step-by-step process for developing a balanced measurement portfolio.|
Call to buy the entire series or learn about group discounts: 760-750-7288.
The course faculty walk through the five steps of selecting appropriate and feasible measures and introduce you to a unique tool, the “Palliative Care Measure Menu” that simplifies the process of identifying and selecting an appropriate set of program metrics.
By the end of this course participants will be able to:
- Recognize features of palliative care programs
- Apply a measurement framework for palliative care programs
- Follow five steps to select appropriate measures
- Build a feasible portfolio of metrics that can evolve with your palliative care program
- Describe optimal measurement strategies, and mistakes to avoid
The program is comprised of the following sections, which you can complete at a time and place convenient to you:
Section 1: Introduction to palliative care
Section 2: Measurement frameworks
Section 3: The five steps for selecting palliative care metrics
Section 4: Additional considerations
Section 5: The “Palliative Care Measure Menu”
Section 6: Coda and conclusions
Kathleen Kerr, BA is a health care consultant in private practice in Mill Valley, California. Her work is focused on developing sustainable models for community-based palliative care, with particular emphasis on evaluating the business case for such services. Ms. Kerr has supported several statewide initiatives focused on promoting the development of quality community-based palliative care programs in California. She is the developer/co-developer of several educational and technical assistance tools for palliative care program leaders, including an on-line course, The Business Case for Palliative Care, offered through the California State University Institute for Palliative Care. Ms. Kerr is a longtime member of the selection committee for the American Hospital Association’s Circle of Life Award, which recognizes excellence and innovation in the delivery of hospice and palliative care across the care continuum.
Brian Cassel, PhD is an Assistant Professor in the division of Hematology/Oncology and Palliative Care, and Director of Analytic Services at Massey Cancer Center, at Virginia Commonwealth University in Richmond, VA. His research interests include cancer informatics, and health services research on specialist palliative care services in the US and the UK, specifically the costs and financing of cancer care and palliative care. As a faculty member of VCU’s Palliative Care Leadership Center he has helped to train more than 140 palliative care teams from all over the US. He is a scientific member of the VCU Massey Cancer Center, where he helped to develop and currently oversees the Massey Data Analysis System. He serves as Co-Director of the Metrics Team for the Palliative Care Action Community, a one-year effort sponsored by the California Health Care Foundation aimed at promoting the development, sustainability and growth of community-based PC services across California.
DATE: Open Registration
CONTINUING EDUCATION HOURS: 4 hours
MORE INFO: Contact Us About This Course
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This is just one of 11 courses in the Building a Community-Based Palliative Care Program series designed to help you build a sustainable palliative care program. Navigate below to see related courses in the series.