Telemedicine in Palliative Care: Organizational Planning and Clinical Skills
Telemedicine in Palliative Care is a 6-week master class led by telehealth pioneers and palliative care experts Michael D. Fratkin, MD, FAAHPM, and Brian Mistler, PhD, aimed at leveraging affordable, widely available technology and specialized clinical expertise to expand access to high-quality palliative care across urban and rural communities.
Designed for executives, clinical leaders, program directors, and clinicians, this course provides an operational blueprint for developing or expanding an effective, sustainable, and cost-effective palliative care program through telemedicine.
The virtual meeting format will allow real-time interaction between participants and Drs. Fratkin and Mistler, whose ResolutionCare has become a national model for utilizing telehealth technology to scale and enhance the delivery of medical, psychosocial, and spiritual care for patients with serious illnesses and their families. In addition to the weekly 1-hour Zoom meetings, participants will engage in roughly one hour per week of individual study and reflection.
Who Should Take This Course?
The course is ideal for palliative care clinicians, mid/senior executives, program leaders, chief medical officers, and other innovators seeking skills to utilize technology to better support patients with complex health and pain management across all settings including:
- Health system
- Community-based palliative care
- Clinic-based palliative care
- Rural and community hospitals in medical expansion areas
What’s in This Course?
This innovative online learning experience is limited to 25 participants, who will join Drs. Fratkin and Mistler for weekly 1-hour Zoom seminars and collaborative discussions focused on understanding and mastering key strategies for creating and sustaining a telemedicine palliative care program including:
- How telehealth technology can be used in creative ways to expand access to care
- How patients from vulnerable populations can especially benefit from telepalliative care
- How to select a HIPAA-secure platform
- The psychology of body language and voice cues as translated into digital mediums
- How video visits allow for the development of trust, rapport, and engagement by clinicians
- The ways in which telehealth impacts clinician experience
- How to integrate technology use and self-awareness into effective telepresence
- Key considerations for effective documentation
- And more …
|Begins:||June 15, 2020|
|Offers:||12 Continuing Education Hours|
|Requires:||Computing skills sufficient to complete graduate coursework. Desktop or laptop computer required, with Internet access using browsers Chrome, Firefox, Safari, or Microsoft Edge. (Internet Explorer is not recommended.) Zoom meeting software, free version, may not suffice for the duration of the one-hour meeting. Mobile devices may not work properly. Students not able to fulfill these requirements will not be able to succeed in a Zoom format.|
Refunds will only be considered for cancellations when requested in writing at least five (5) business days prior to the start date of the course. If approved, there will be a $35 administrative fee charged to process the refund. Click here to send us an email.
This series of real-time interactive Zoom seminars gives participants a unique opportunity to ask questions, make connections, and explore how the material can be applied in their own organizations. Topics by week are:
- Week 1: The Medium in the Message – Relationships and Technology as Perfect Friends:
- Week 2: Data and Core Principles in an Effective Telemedicine Framework
- Week 3: Understanding the Present and Future of Palliative Care
- Week 4: The Organizational Nuts and Bolts of Telemedicine Technology and Rapport
- Week 5: Key Principles of Effective Telepalliative Care
- Week 6: Master Class in Understanding Clinical Skills
About the Instructors
Michael D. Fratkin, MD, FAAHPM
Michael D. Fratkin, MD, FAAHPM, is a builder, innovator, and dreamer who approaches life and the practice of medicine with love and respect. Incorporating principles of value-based payment, technology-enabled service delivery, and interprofessional team integration, Dr. Fratkin and his team have created ResolutionCare Network to build capacity for high-quality home-based palliative care in rural Northern California and beyond.
Brian Mistler, PhD
Dr. “B” Brian Mistler, PhD, is Chief Operating Officer at ResolutionCare, a benefit corporation committed to leveraging telehealth technologies to deliver quality care to a racially, economically, and geographically diverse population that includes large rural areas in Northern California. Dr. Mistler is a healthcare leader with a deep understanding of the strategies that drive business impact and individual change.